Privacy Policy

Effective Date: 6/5/2023

Thank you for choosing Hail Team Specialists. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we receive from our customers. We are committed to maintaining the privacy and confidentiality of your personal information and ensuring its secure handling in accordance with applicable laws and regulations.

1. Information Collection

1.1 Personal Information: We may collect personal information from you when you interact with Hail Team Specialists. This information may include your name, contact details (such as phone number and email address), vehicle information, insurance details, and any other information necessary for providing our services.

1.2 Non-Personal Information: We may also collect non-personal information, such as your vehicle’s make and model, location data, and usage statistics. This information is collected to improve our services and enhance the customer experience.

2. Use of Information

2.1 Service Delivery: We use the personal information you provide to deliver our auto hail repair services efficiently and effectively. This includes assessing the damage, scheduling repairs, coordinating with insurance providers, and communicating with you about the repair process.

2.2 Communication: We may use your contact information to communicate with you regarding appointments, updates on repairs, and other relevant information about our services. We may also send you promotional and marketing materials with your consent, which you can opt out of at any time.

2.3 Internal Operations: We may use your information for internal purposes such as data analysis, improving our services, and enhancing our business operations.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information but are only authorized to use it to perform specific tasks on our behalf.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a legal obligation, or investigate potential violations related to our services.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices, including physical, electronic, and managerial procedures, to safeguard your information.

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, update, correct, or delete the personal information we hold about you. If you have any concerns or would like to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for any updates. The revised Privacy Policy will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hailteamspecialists@gmail.com / Phone number: 281-678-4750

We appreciate your trust in Hail Team Specialists and your interest in understanding how we protect your privacy.